**Privacy Notice**
**Effective Date:** June 09, 2022
**Last Revised:** March 30, 2026
**HiTec Arms** (“HTA,” “we,” “us,” or “our”) operates https://hitecarms.com (the “Website”). This Privacy Notice describes how we collect, use, store, and disclose information, including Personal Information, when you visit or interact with our Website and any associated services, including product inquiries, dealer registration, support requests, and e-commerce functions (collectively, the “Services”).
Your privacy is important to us, particularly given the sensitive nature of firearms-related activities. We are committed to complying with applicable federal and state laws, including the **Gun Control Act of 1968**, ATF regulations, and data protection requirements. Note that certain firearm transaction records (e.g., ATF Form 4473, Acquisition and Disposition logs) are maintained separately in accordance with strict federal mandates and are not governed solely by this Notice.
The Website may contain links to third-party sites not controlled by HTA. We are not responsible for their privacy practices. We encourage you to review their policies before providing any information.
By accessing or using the Website or Services, you consent to the collection, use, and disclosure of your information as described in this Notice. If you do not agree, you must immediately discontinue use of the Website and Services.
### Personal Information We Collect
“Personal Information” means information that can identify you as an individual.
We collect Personal Information you voluntarily provide, such as when registering as a dealer, requesting support, submitting an RMA, or inquiring about products. This may include:
– Name
– Mailing address (shipping and billing)
– Phone number (including mobile)
– Email address
– Date of birth (for age verification where required by law)
– Federal Firearms License (FFL) or Special Occupational Taxpayer (SOT) details (for dealers/transfers)
– Payment information (processed securely via third-party providers; we do not store full credit card details)
– Any information submitted via forms, including photos for RMA/support
We do **not** collect precise real-time geolocation data unless you voluntarily provide it (e.g., for shipping).
### Information We Automatically Collect
When you visit the Website, we or our service providers may automatically collect:
– IP address
– Browser type, operating system, and device information
– Referring website, pages viewed, and time spent on the Website
– Cookies and similar technologies (e.g., web beacons) to improve functionality, analyze usage, and remember preferences. You may disable cookies via your browser settings, but this may limit Website features.
We do not currently respond to “Do Not Track” signals.
Log data and usage information help us with security, fraud prevention, and Service improvement. We do not use this data to track precise physical location.
### How HTA Uses Collected Information
We use information to:
– Provide and improve the Services, including processing dealer inquiries, RMA requests, and support
– Facilitate FFL transfers and comply with firearms shipping/transfer requirements
– Verify eligibility for purchases under federal and state law
– Respond to customer support and RMA requests (including reviewing submitted photos)
– Send transactional communications (e.g., order/shipping confirmations, tracking)
– Improve our products, Website, and customer experience
– Comply with legal and regulatory obligations, including ATF recordkeeping
– Protect against fraud, abuse, or illegal activity
We do **not** use your information for unsolicited marketing via SMS or otherwise without clear consent. Our SMS program is limited to transactional purposes only (tracking info and RMA support).
### Anonymous or De-Identified Information
We may aggregate or de-identify information for internal analytics, research, or business purposes. Such data is not subject to the same restrictions as Personal Information.
### How Personal Information Is Disclosed
We do **not** sell, rent, or trade Personal Information to third parties for marketing purposes.
We may disclose information only as follows:
– **To service providers**: Third-party vendors who assist with Website hosting, payment processing, shipping/FFL coordination, email delivery, or analytics. These providers are contractually obligated to protect your information and use it only for the services they provide.
– **For FFL/shipping compliance**: Information necessary to coordinate transfers to your chosen FFL dealer.
– **Within HTA and affiliates**: For operational, analytical, or compliance purposes.
– **Business transactions**: In connection with a merger, acquisition, asset sale, or similar transaction.
– **Government or regulatory requests**: To comply with ATF, law enforcement, court orders, subpoenas, or other legal requirements. Firearms-related records are subject to specific federal confidentiality rules, but we may disclose information when required by law.
– **Legal protection**: To enforce our policies, investigate violations, protect the rights, property, or safety of HTA, our users, or the public, or defend against claims.
Many of our service providers and servers are located in the United States. Your information may be processed and stored in the U.S., where government agencies may access it under applicable U.S. law.
### SMS Program (Transactional Only)
Our SMS service is strictly for customers who voluntarily provide a text-enabled phone number. It is used **only** to:
– Send tracking information upon request
– Facilitate RMA support (e.g., receiving photos)
No marketing or promotional messages are sent. Information collected (name, email, phone) is used solely for these purposes and is never sold or shared for marketing. You may opt out by contacting us at info@hitecarms.com.
### Security of Your Personal Information
We implement reasonable administrative, technical, and physical safeguards, including SSL encryption for transmissions. However, no system is impenetrable. We cannot guarantee absolute security, and we expressly disclaim any such warranty. You are responsible for maintaining the confidentiality of your account credentials.
### Your Rights and Access to Information
You may request access to, correction of, or deletion of your Personal Information by contacting us (subject to legal and regulatory retention requirements, including ATF-mandated recordkeeping for firearms transactions). We will respond in accordance with applicable law, typically within 30 days.
For California residents: You may request information about any sharing of your personal information with third parties for their direct marketing purposes in the prior calendar year. Submit requests to the contact below with “California Privacy Request” in the subject line. We respond once per calendar year as required by law.
### Information Retention
We retain information as long as necessary to provide the Services, comply with legal obligations (including ATF retention rules for firearms records), resolve disputes, and enforce agreements. Upon valid request for deletion, we will remove information where possible, except where retention is required by law. Firearms transaction records are retained in accordance with federal regulations.
### Policy Toward Children
The Website and Services are not directed to individuals under 18 years of age. We do not knowingly collect Personal Information from minors. If we learn we have collected such information without verifiable parental consent, we will delete it promptly. Parents/guardians should contact us immediately if they believe a minor has provided information.
### Changes to This Notice
We may update this Notice at any time in our sole discretion. The “Last Revised” date will be updated, and material changes will be posted on the Website. Your continued use after changes constitutes acceptance of the revised Notice.
### Contacting Us
If you have questions about this Privacy Notice or our practices, contact us at:
**HiTec Arms**
10860 Switzer Ave., STE 105
Dallas, Texas 75238
Email: info@hitecarms.com
Phone: 850-810-4004
This Notice is governed by the laws of the United States and the State of Texas, without regard to conflict of laws principles. Any disputes arising from this Notice or our privacy practices shall be resolved in the courts located in Dallas County, Texas.
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